OLELO HOOLAHA

Ka Hooiaio Identity Order
  • I ka hoʻāʻo ʻana e hakakā i ka hoʻopunipuni, pono mākou e noi i ka hōʻoia hou ʻana no nā kauoha a Shopify i hōʻailona ʻia e like me ka loaʻa ʻana o kahi mea kiʻekiʻe a i ʻole nā ​​​​kauoha i loaʻa nā mea waiwai, e like me ke gula a me ka platinum. Makemake mākou e hōʻoia ʻaʻole wale mākou e mālama pono iā mākou iho, akā ʻo ʻoe pū kekahi, nā mea kūʻai aku. ʻO kēia ka mana pūnaewele o ka noi ʻana e ʻike i kāu ID ke kūʻai ʻoe i kahi kūʻai kāleka hōʻaiʻē ma kahi hale kūʻai. Inā hoʻokō kāu kauoha i kekahi o kēia mau kūlana, e loaʻa iā ʻoe kahi leka uila mai minka@badalijewelry.com e noi ana i ka hōʻoia. E noi ʻia ʻoe e hāʻawi i kahi kiʻi o ʻoe e paʻa ana i kekahi o kāu mau ID i loaʻa kāu kiʻi. ʻO ka ʻike wale nō e pono ai mākou e ʻike ma ka ID ponoʻī ʻo kou inoa a me kou kiʻi, no laila e ʻoluʻolu e ʻeleʻele i nā ʻike ʻē aʻe a e ʻoluʻolu e hōʻoia i kou helehelena i ke kiʻi pū kekahi. Ua lawa nā ID me kou inoa a me kou kiʻi. ʻAʻole mālama ʻia ke kiʻi a hoʻopau koke ʻia ma hope o ka hōʻoia ʻana.
  • Mahalo mākou i kou ʻike a me kou launa pū ʻana a hauʻoli mākou e hoʻomaka i kāu kauoha ke hōʻoia ʻia nā mea āpau! E like me ka mea i helu ʻia ma kā mākou pūnaewele, ua hana ʻia mākou e kauoha i ka hui, no laila e lawe ʻia ʻo 5 a 10 mau lā ʻoihana no kāu kauoha e hana ʻia a mākaukau e hoʻouna ʻia ke pau ka hōʻoia. 
  • Hoʻomaopopo mākou he pono kēia i ka hilinaʻi hou ma kāu ʻaoʻao a ʻaʻole ʻoluʻolu ka poʻe a pau e hana i kēia, no laila inā makemake ʻoe ʻaʻole, hiki iā mākou ke hoʻopau i kāu kauoha a hoʻopuka i kahi hoʻihoʻi piha.


    KAU ANA I UKU KINI WRONG
    • Inā ʻoe e kauoha i kahi nui ʻole o ke apo, hāʻawi mākou i ka hoʻonui ʻana. Aia he uku $ 20.00 no ke kālā kālā a me $ 50.00 uku no ke gula. Loaʻa ka uku i nā uku hoʻouna hoʻihoʻi no nā helu US. E hoʻopili nā uku hoʻolimalima hou no ka helu wahi ma waho o ka US (kāhea iā mā˚ou no nā kikoʻī hou aku). E ʻoluʻolu e hoʻihoʻi i ke apo me kāu palapala kūʻai, kahi leka me ka nui o ke apo pololei, kāu helu hoʻouna hoʻihoʻi, a me ka uku hoʻololi - e uku ʻia iā Badali Jewelry. Inā makemake ʻoe i kahi invoice hiki iā ʻoe ke uku ma ka pūnaewele, e hoʻouna mai iā mākou i leka uila me kāu noi. E ʻoluʻolu e hoʻouna i ka pūʻolo me ka ʻinikua no ka mea ʻaʻole mākou kuleana no nā mea i nalowale a ʻaihue ʻia i ka lawe ʻana.

     

    KAOLELO HOOPAUIA

    • Pono e hoʻopau ʻia nā kauoha e 6pm Mountain Manawa Manawa ka lā i hoʻonohonoho ʻia ai ke ʻoka. ʻO nā ʻaha i hana ʻia ma hope o ka hola 6pm Pono e hoʻopau ʻia ka Wā Maʻamau ʻO Mountain e ka lā 6 aʻe. Ua hoʻopau ʻia nā kauoha ma hope o kēlā manawa 10% uku hoʻolimalima.  

     

    PALAPALA HOPE MAU

    • ʻO nā mea kauoha maʻamau, nā mea hoʻonani Platinum, nā mea hoʻonani gula rose, nā mea nani gula keʻokeʻo Palladium, a me kekahi o nā mea ʻano like ʻole hiki ke hoʻihoʻi ʻia, hoʻihoʻi ʻia a hoʻololi ʻia.

     

    REFUND 'Ikepili

    • Pono e loaʻa nā hoʻihoʻi ma mua o 30 mau lā ma mua o ka lā i loaʻa ai kāu kauoha (lā hoʻouna). ʻAʻole e ʻae ʻia nā hoʻihoʻi ma hope o ka pau ʻana o kēia manawa. No kā mākou mau mea kūʻai honua, pono e hoʻopaʻa ʻia ka pōʻai hoʻihoʻi ma mua o ka pau ʻana o nā lā 30. Hoʻomaopopo mākou e lōʻihi paha ka manawa ma muli o ka hoʻihoʻi ʻana mai.
    • ʻAʻole hiki ke hoʻihoʻi ʻia i ka hoʻouna no nā kauoha i hoʻihoʻi ʻia. 
    • A 15% uku hoʻihoʻi e unuhi ʻia mai ka huina hoihoi.
    • Inā loaʻa ka ukana me nā pohō liʻiliʻi ma muli o ka nui o ka lole a i hōʻino ʻia paha i ka wā o ka hoʻouna ʻana ma muli o ka hoʻopili kūpono ʻole, e lawe ʻia kahi uku $ 20.00 aʻe mai ka hoʻihoʻi ʻana. ʻAʻole e hoʻihoʻi ʻia nā mea i hōʻino nui ʻia.
    • E hoʻopuka mākou i kahi hoʻihoʻi kālā ma hope o ka loaʻa ʻana o ka huahana i ke ʻano like me ka manawa o ka hoʻouna ʻana. 
    • E hoʻopuka ʻia nā uku kālā e ke ʻano like me ka loaʻa ʻana o ka uku.

    • Na Kauoha LimaHōʻole nā ​​pūʻolo i ka manawa o ka lawe ʻana a i ʻole lawe ʻia mai nā dute ʻaʻole e hoʻihoʻi ʻia. I mea e hoʻomau ai i ka mālama ʻana i nā lula a me nā rula e hoʻouna aku ʻaʻole mākou e māka i kāu pūʻolo ma ke ʻano he "makana" e mālama ai i nā uku i loiloi ʻia e kou ʻāina. E ʻoluʻolu e leka uila iā mākou no ke kōkua i ka huli ʻana i kāu pūʻolo a i ʻole nā ​​nīnau ʻē aʻe.

     

    KA HOʻOPIʻI KULA 

    • ʻO kā mākou leka uila: BJS, Inc., 320 W 1550 N Suite E, Layton, UT 84041

     

    KE KUMU HALAKAI MAI A US

    • ʻO nā kauoha i kau ʻia me kahi kāleka hōʻaiʻē US hiki ke hoʻouna ʻia ma waena o nā US, nā panalāʻau US a me nā kamaʻilio APO pūʻali.
    • E hoʻouna wale ʻia kekahi kauoha i $ 200.00 a ʻoi aʻe paha i ka helu wahi hōʻoia hōʻoia o ka mea lawe kāleka hōʻaiʻē a i ʻole ka leka uila PayPal i hoʻopaʻa ʻia e hoʻohana ai i ke kauoha.
    • E hoʻouna wale ʻia nā kauoha āpau me nā uku PayPal i ka helu wahi hoʻouna i hōʻike ʻia ma ka uku PayPal. E ʻoluʻolu e koho i kāu helu leka i makemake ʻia i ka wā e hoʻouna ana i kāu PayPal Uku a kūlike ia me ka helu "Ship To" i hoʻohana ʻia i ka wā e nānā ai.

     

    Nā Koho Kālā US:

     

    • ʻO USPS Economy - Nānā i nā lā ʻoihana 5 a 10 e pili ana i ka wahi. ʻInikua piha ʻia me ka palena ʻole i ka huli ʻana ma o USPS.com.
    • Ka leka uila USPS - Nānā i nā lā ʻoihana 2 a 7 e pili ana i ka wahi. ʻInikua piha ʻia me ke kau palena palena ʻia ma o USPS.com.
    • FedEx / UPS 2 Lā - Hāʻawi i nā lā ʻoihana 2, ʻaʻole i pili ka Pōʻaono a i ʻole ka Lāpule. ʻInikua piha me ka huli kikoʻī ma o FedEx.com.
    • ʻO FedEx / UPS Koina Maʻalahi - Hāʻawi i kahi lā ʻoihana 1, ʻaʻole i pili ka Pōʻaono a i ʻole ka Lāpule. ʻInikua piha me ka huli kikoʻī ma o FedEx.com.

     

    KE KUMU O KA HALAWAI MAKAHIKI

    *** Kauoha Kauoha ***

    E ʻoluʻolu ma muli o COVID-19 a me nā lula ʻauhau hou ma nā ʻāina he nui, nā kauoha o ka honua i kau ʻia me ka hoʻohana ʻana i ke kaʻina hoʻouna hoʻouna "First Class Package International" e lohi paha i kekahi manawa, a i kekahi manawa a i hoʻokahi mahina paha. Ke haʻalele ka pūʻolo i kā mākou keʻena, ʻaʻole hiki iā mākou ke hana i kekahi mea ʻē aʻe ma mua o ke kiʻi ʻana i ka ʻike huli like e hāʻawi ʻia iā ʻoe. ʻAʻole hāʻawi ʻo USPS i kekahi kōkua a i ʻole ka ʻikepili no nā hoʻouna "First Class Package International". I nā hihia kahi lohi, ʻike pinepine ʻoe i ka hōʻike hōʻike ua haʻalele ia i ʻAmelika Hui Pū ʻIa a laila ʻaʻole ʻike i nā mea hou no nā pule a hiki i ka hōʻea ʻana o kāu pūʻolo i ka ʻāina i lawe ʻia. ʻAʻole hiki iā mākou ke loaʻa a hāʻawi i kekahi ʻike i hoʻohuli hou ʻia i kēlā manawa. 

    ʻAʻole lawelawe ʻo USPS i kekahi mau ʻāina, e ʻoluʻolu e ʻike i ka papa inoa:

    https://about.usps.com/newsroom/service-alerts/international/welcome.htm

    E ʻoluʻolu e hoʻohana iā UPS a DHL paha inā helu ʻia kou ʻāina.

    • E hoʻouna wale ʻia nā kauoha o ka honua i ka helu kikoʻī hōʻoia o kā kāleka hōʻaiʻē i hoʻohana ʻia e kau i ke kauoha.
    • E hoʻouna ʻia nā kauoha āpau me nā uku PayPal i ka helu leka i hōʻoia ʻia i hōʻike ʻia ma ka uku PayPal. E ʻoluʻolu e koho i kāu leka uila i hoʻopaʻa ʻia i ka wā e hoʻouna ana i kāu PayPal Uku a kūlike ia i nā helu "Ship To" a me "Bill To" i hoʻohana ʻia i ka wā e nānā ai.
    • Me ka ʻokoʻa o ke kauoha i uku ʻia £ 135 (ma kahi o $ 184.04 USD) a i ʻole hoʻouna liʻiliʻi i UK, ʻaʻole pili nā helu hoʻouna moku kūwaho i nā ʻauhau dute a me / a i ʻole nā ​​ʻauhau dute. Loaʻa kēia i ka manawa o ka lawe ʻana a kuleana ʻoe e uku.  
    • I kulike ai me ke kānāwai ʻauhau Brexit, ʻo nā kauoha UK i uku ʻia £ 135 (ma kahi o $ 184.04 USD) a ʻoi iki paha e hōʻiliʻili ʻia ka VAT i ka manawa kūʻai. ʻAʻole mākou e ʻohiʻohi i ka VAT no nā kauoha i ʻoi aku ke kiʻekiʻe ma mua o £ 135 i ka manawa kūʻai. E uku ʻia ka VAT i ka manawa o ka lawe ʻana me nā dute ʻē aʻe.
    • Hōʻole nā ​​pūʻolo i ka manawa o ka lawe ʻana ʻaʻole e hoʻihoʻi ʻia.

     

    METHODS KAHU LOA MAKAHIKI

    E ʻike i nā koho halihali i loaʻa a me nā manawa kuhi i koho ʻia i ka manawa o ka nānā ʻana.  Hāʻawi pū mākou:

    ʻO ka USPS ʻOihana mua International Class - Nā Kauwa 7 - 21 mau lā ʻoihana, akā hiki i ʻeono mau pule no ka lawe ʻana. ʻInikua piha, akā, ʻaʻohe luhi ke haʻalele ka pūʻolo iā US.

    ʻO USPS Prior Mail Mail - Nā Kauwa 6 - 10 mau lā ʻoihana, akā hiki ke hala i ʻelua mau pule no ka lawe ʻana. ʻInikua piha, akā, ʻaʻohe luhi ke haʻalele ka pūʻolo iā US.

    ʻO USPS Prior Mail Express International - Nā Kūlana 3 - 7 mau lā ʻoihana, akā hiki ke lawe i 9 mau lā ʻoihana. ʻInikua piha ʻia me ke kau palena palena ʻia ma o USPS.com.

    ʻO UPS Hoʻouna moku - Loli ka manawa hāʻawi. Hiki ke helu ʻia nā helu kūwaho UPS a me nā manawa hoʻouna kuhi ʻia ma ke checkout.

    Hoʻouna mākou i nā ʻāina aʻe:

    Aruba, Australia, Austria, Bahamas, Barbados, Belgian, Bermuda, Cameroon, Canada, Cayman Islands, Kina, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, ʻEnelani (United Kingdom), Pinilana, Palani, Kelemania, Helene, Greenland, Guam, Hong Kong, Iceland, ʻIlani, ʻItalia, Jamaica, Iapana, Kōlea (Temokalaka), Liechtenstein, Luxembourg, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Nūhou, Papua New Guinea, Philippines, Polani, Polani, Pokukala, Pokoliko, Saudi ʻAlapia, Sekotia (United Kingdom), Solowakia, Slovenia, ʻApelika Hema, Sepania, Kuekene, Taiwan, United Kingdom, ʻAmelika Hui Pū ʻIa, Nā Mokupuni Puʻupaʻa (Pelekania), a me nā Mokupuni Puʻupaʻa (US).

    Inā ʻaʻole ʻoe ʻike i kou ʻāina i helu ʻia ma luna, e ʻoluʻolu kāhea iā mā˚ou  (badalijewelry@badalijewelry.com) me kāu helu piha a e kōkua mākou iā ʻoe i ka hoʻoholo ʻana i ka loaʻa o ka hoʻouna a me ke ʻano i kāu huakaʻi.